Get Ready to On-Board PeopleTools 8.55 – The Recipe for Success

When: Jan 21, 2016 02:00 PM to 03:00 PM EST

Products: PeopleSoft Enterprise

Event Type: Online Learning

Registration Ends: Jan 21, 2016 03:00 PM EST

PeopleTools 8.55 mania is upon us !!

The whole world is eagerly waiting to get a glimpse of PeopleSoft 8.55. the new features that offer a user experience that is simple and intuitive, yet highly productive. Application developers can now breathe easy with its global capabilities for building powerful and secure applications. You are guaranteed a rich user experience if it is leveraged for PeopleSoft 9.2 enhancements. In this online session, Hexaware will discuss the new features and benefits available with PeopleTools 8.55. The session will also discuss the advantages to upgrading to 8.55.

Join us for our complementary online education session on PeopleTools 8.55, where we walk you through with the rich user experience and new enhanced functionalities which is expected out of the much awaited application development platform.

Key Session takeaways -

• What improvements have been made to enhance the user experience ?
• What are the new key features ?
• What are the benefits to upgrading

For Webinar Details visit:- http://hexaware.com/resources/webinars/

Register Now:- http://www.questdirect.org/events/2815136/

PeopleSoft Upgrade - Invest in Innovation

With the onset of globalisation and rapidly changing demands of technological world, it is important to keep pace with up gradation in technology. The global business organisations are dependent on innovative applications such as PeopleSoft. PeopleSoft is an integrated software package that provides a wide variety of business applications in order to assist in everyday operations of a business process.

PeopleSoft services ensure a high level of customer satisfaction. Its main aim is to ensure positive and credible transformation in business entities with comprehensive service commitments. PeopleSoft services are based on a client–server approach. They allow all functions of company's business to be accessed and run from within a web browser. PeopleSoft practice offers services ranging from the Consulting, Implementation to Upgrade, Testing and Application Support Maintenance. With the rich domain of experience, it covers the entire range of PeopleSoft modules such as Human Capital Management, Financials, Enterprise Performance Management, Customer Relationship Management, Enterprise Learning Management, Campus Solution, Supply Chain Management, across various Industries and geographies.

PeopleSoft Upgrade Services assists its clients at every step of their upgrade process, starting with planning and assessment and continuing through upgrade execution, customizations, enhancements, testing and deployment. The PeopleSoft Upgrade Services provide service solution that allows organizations to use services which would help in accelerating the business knowledge to their technical and functional teams.

With new establishments coming in service, PeopleSoft upgrade promises dividends in profit with its main focus on business process optimization, efficiency gains and technological advancements. PeopleSoft is committed to provide improved user experience and productivity with hundreds of new features. It is very easy to process and has self-service capabilities. PeopleSoft upgrade identifies problems quickly and minimizes the risk. 

PeopleSoft upgrade is the new 'next level' experience for the users. It's has a high credibility, easy-to-use interface that incorporates the consumer’s internet experience. 

Accelerate Global Deployment of PeopleSoft Absence Management with Reusable Configuration

Join this online learning session designed to give you insights on accelerating global deployment of PeopleSoft Absence Management and making the configurations highly reusable. It will highlight successful implementation approaches, strategies and methodologies that should be adopted when facing some of the unique challenges and opportunities of deploying it in multiple countries.

The presentation will focus on helping organizations to have a centralized system to track various country absence policies, consolidated absence processing for multiple countries, automatic approval and reminder notifications, Enable users to accurately view absence balances and leverage many other features in PeopleSoft Absence Management to achieve business excellence. In addition, the session will discuss a few challenges encountered around Global Deployment of Absence implementations and precautions that need to be taken.

Register Now

Xploring Recruiting Home Dashboard in PeopleSoft HCM 9.2

In PeopleSoft HCM Release 9.2, PeopleSoft provides a new dashboard for Recruiting. This new ‘Recruiting Home Dashboard’ provides a snapshot of the entire organization’s recruiting performance at a single view. ‘Recruiting Home Dashboard’ provides Recruiters, Recruiting managers and Hiring managers the ability to view and perform several recruitment related actions thereby simplifying the need to jump across pages and work with too many windows open to access the required information to perform one single activity.

A screenshot of recruiting Home Dashboard page is shown below:-

Recruiting Home Dashboard

‘Recruiting Home Dashboard’ page is a collection of pagelets offering the following capabilities for Recruiters, Recruiting managers and Hiring managers:

Performance Analytics

• ‘Time to Fill’ pagelet which provides a pictorial viewof the no. of days to fill job openings on  a given period

• ‘Recruiting Manager Summary’ pagelet, available only for recruiting managers,which gives data on the performance of each recruiter under the recruiting manager in a grid view. Recruiting managers can see all their recruiters and the no. of open jobs, average job open days, applicants in process, applicants for each job, jobs filled in each period and percentage of offeracceptance by candidates under each recruiter.

Analyzing The Need for HR Help Desk at Your Service

Is your organization going through longer lead times for HR service requests which needs desperate attention such as:-
1. Inconsistent processes across the organization
2. Slow resolution time due to lack of centralized knowledge base
3. Manual processes and the old style spreadsheet approach for call tracking
4. No dedicated SLA and issue tracking mechanism

Are your employee’s dissatisfied with basic process flexibilities such as:-
1.Who do I contact in organization for an issue?
2. How will I track and know when my problem is resolved?
3. Is the feedback given being used for continuous improvement?

Is your HR Service delivery going through a rough patch while:-
1. Assuring right level of service with the right solution at the right time for each employee request
2. Maintaining a lower cost of operations for HR HD and Self-service and better utilization of HR resources
3. Escalation and compliance of complex and confidential matters

If your organization is facing any of these challenges, then it is the right time for you to look at Human Resource Help Desk which is the perfect answer to all of the above. Some of the key features of HR Help Desk applications are as follows:-

-Complete and accurate information of customer
-Simple Case lifecycle for smoother flow
-Comprehensive synergy by integrating Human Capital Management application
-Effective and Integrated Knowledge management solution
-Multi Channel communication platform
-Reports and Dashboard to get real time insights
-Alerts and notifications, workflow for better process
-Security@ its best

Keep watching and reading ……… we will pour some more interesting notes in the next edition.

Configuring Oracle Unified Directory (OUD) 11g as a Directory Server

I used Oracle Unified Directory (OUD) Version 11.1.1.5.0 during my test deployment locally here. I tried to collect as much information possible in this post for configuration.

Ideally, there are three possible configuration options for OUD:

• as a Directory Server
• as a Replication Server
• as a Proxy Server

Directory Server provides the main LDAP functionality in OUD. Proxy server can be used for proxying LDAP requests. And Replication Server is used for replication from one OUD to another OUD or even to another ODSEE (earlier Sun Java Directory) server. You can my previous posts on OUD here and here.

In this post, we will talk about configuring OUD after installation as a Directory Server. You can read about OUD installation in my previous post here.

Once installation is completed, you will find following files in $ORACLE_HOME Directory.

-rwxr-x---  1 oracle oracle 1152 May 17 11:16 oud-proxy-setup  -rwxr-x---  1 oracle oracle 1482 May 17 11:16 oud-proxy-setup.bat  -rwxr-x---  1 oracle oracle 1180 May 17 11:16 oud-replication-gateway-setup  -rwxr-x---  1 oracle oracle 1510 May 17 11:16 oud-replication-gateway-setup.bat  -rwxr-x---  1 oracle oracle 1141 Aug 10 16:50 oud-setup  -rwxr-x---  1 oracle oracle 1538 May 17 11:15 oud-setup.bat

In this listing, .bat files are used in windows. So, In Linux (that is what I am using), we will be using following files.

• oud-setup – To configure Directory Server
• oud-replication-gateway-setup – To configure Directory Replication Server
• oud-proxy-setup – To Setup Proxy Server

HP DIAGNOSTICS

Overview
Identifying and correcting availability and performance problems can be costly, time consuming and risky. IT organizations spend more time identifying an owner than resolving the problem.
HP Diagnostics helps to improve application availability and performance in pre-production and production environments. HP’s diagnostics software is used to drill down from the end user into application components and cross platform service calls to resolve the toughest problems. This includes slow services, methods, SQL, out of memory errors, threading problems and more.

How HP Diagnostics software works
During a performance test, HP Diagnostics software traces J2EE, .NET, ERP, and CRM business processes from the client side across all tiers of the infrastructure. The modules then break down eachtransactionresponse time into time spent in the various tiers and within individual components. 

•Easy to use view of how individual tiers, components, memory, and SQL statements impact
Overall performance of a business process under load conditions. During or after a load test, you can
inform the application team that the application is not scaling and provide actionable data to them.

• The ability to triage and find problems effectively with business context, which enables to focus onproblems impacting business processes

Performing Manual Correlation with Dynamic Boundaries in LR

What is Correlation: It is a Process to handle dynamic values in our Script. Here the dynamic value is replaced by a variable which we assign or capture from the server response.

Ways to do correlation: There are two ways to do this Correlation.

They are as follows:

• Auto-Correlation: The Correlation Engine in LR Package captures the value and replaces it with another value
• Manual Correlation: Understanding of the Script and its response is highly needed to do this. It is bit complex to do Manual Correlation sometimes but this is always the preferred method to handle Dynamic Values in our Script

Usually the Manual Correlation is done by capturing the dynamic value which is present in between the Static left and right Boundaries.

Objective: The intention of this article is that to give a method which will be useful when we wanted to capture and handle Dynamic Values when even the Left and right Boundaries are also dynamic.

The Solution can be much simple, Instead of determining the boundaries to the String we can actually use Text flags.

Before Getting into the Topic we should know about the Text Flags:

Text flags are the Flag used just after the text with Forward Slash.

Some of the commonly known and used Text flags are:

• /IC to ignore the case
• /BIN to specify binary data
• /DIG to interpret the pound sign (#) as a wildcard for a single digit
• /ALNUM<case> to interpret the caret sign (^) as a wildcard for a single US–ASCII alphanumeric character

HP Ajax TruClient – Overview with Tips and Tricks

Overview

• In LoadRunner 11.5, TruClient for Internet Explorer has been introduced. It is now possible to use TruClient on IE-only web applications.

Note: This still supports only HTML + JavaScript websites. It does not support ActiveX objects or Flash or Java Applets, etc.

• TruClient IE was developed as an add-in for IE 9, so it will not work on earlier versions of IE. This version of IE was the first version to expose enough of the DOM to be usable by a TruClient-style Vusers. Note that your web application must support IE9 in “standard mode”.
• Some features have also been added to TruClient Firefox. These include:
  • The ability to specify think time
  • The ability to set HTTP headers
  • URL filters
  • Event handlers, which can automatically handle intermittent pop-up windows, etc.

• Web page breakdown graphs have been added to TruClient (visible in LoadRunner Analysis). Previously they were only available for standard web Vusers.

Tips and Tricks

NTLM authentication -

Scenario: Some applications when accessed on Mozilla, demand NTLM authentication. If these steps appear while recording,   they don’t get recorded. Hence while replaying, due to the absence of these steps; the application fails to perform the intended transactions.

Solution: To avoid a situation in which an application asks for NTLM authentication while recording and replaying, one has to specify the application as a trusted NTLM resource. To make that, follow these steps.

• Open the file “user.js” located in “%lr_path%\dat\LrWeb2MasterProfile”.
• Locate the preference setting “network.automatic-ntlm-auth.trusted.uris”.
• Specify the URL of the trusted resource as the value of this setting.
• Save the file “user.js”

These changes are done only where the VUgen is used to develop the script. These changes get saved with the script and apply on different machines during load tests. 

XML Optimization through custom Properties

1. Problem Statement:

I am creating a XML file as an output . If my source is empty, is there a way to  avoid the creation of an empty XML file?

Sample output Data with source data :

Case 1 : Empty Source – Creation of Minimal XML file

We have to set the following properties of an XML Target at session level under the Mapping tab.

Null Content Representation – “No Tag”

Empty String Content Representation – “No Tag”

Null Attribute Representation – “No Attribute”

Empty String Attribute Representation – “No attribute”

The Output file is as follows

Note: It generates the minimal XML and parent tag. The parent tags are shown as Unary Tag in the browser.

Advanced Replication Setup for High availability and Performance

In my personal opinion, Oracle leads the market in Directory Product offerings (LDAP Directories). Starting from Oracle Internet Directory (OID), to the latest Oracle Unified Directory (OUD), Oracle definitely provides variety of LDAP Directory related products for integration.

With increasing demand for mobile computing and cloud computing offering, there is a need to standardize LDAP Deployments for Identification, Authentication and (sometimes) Authorization (IAA) services. With a highly scalable, highly performing, highly available, highly stable and highly secure LDAP Directory, these IAA services will be easier to integrate with applications in the cloud or for the mobile applications.

Introduction

Oracle Unified Directory (OUD) is a latest LDAP Directory offering from Oracle Corp. As mentioned in my previous post, OUD comes with three main components. They are:

• Directory Server
• Proxy Server
• Replication Server

Here, Directory Server provides the main LDAP functionality (I assume you already know what an LDAP Directory Server means). Proxy server is used for to proxy LDAP requests (how?). AndReplication Server is used for replicating (copying) data from one OUD to another OUD or even to ODSEE server (we will talk more about replication in this post). You can read about my first post on OUD here. In this current article, I will write about replication server and advanced replication setup for Oracle Unified Directory.

Many people want a step by step guide (kind of cheat sheet) to setup something like OUD or OID for replication. Unfortunately I am not going to give you that here. In my personal opinion, that (cheat sheet) is not a right approach at all and will not be helpful in the long run for gaining concepts or knowledge. First of all, we need to give importance to the basic concepts behind how something works.

First of all, read OUD Documentation

Product Documentation must be read before you plan your deployment. You can find the OUD Documentation here. This link is for OUD Version 11.1.1. Make sure to refer the latest product manual. Documentation provides lot of details about the product and save lot of time with investigation later. For Replication, you need to start with “Architecture Reference” Guide.

When do you want to setup replication?

There should be a reason, right? If there is no reason, then there is no need for you to setup replication at all. Instead, you can have a beer and pass the time happily doing something else.

Ideally, you need replication setup for “High Availability” and “Performance”. Usually, there will be multiple instances of OUD Directory Server processes running in Production. Let’s say we need to have around four OUD Directory Servers (and four more for Business Continuity/Disaster Recovery).

Unfortunately, there is no single process to update all the eight OUD Directory Servers in our example. We need to find a mechanism to synchronize the directory entries across these servers.  For this, we need to use the OUD Replication Server Component.

Securing the Replication Traffic

We don’t want network sniffers taking away critical user information (even inside the internal network, it is possible). We need to encrypt the traffic between the replication servers. Do not consider setting up a Replication Server communication without encrypted traffic.

Since OUD provided identity data, all the network traffic is prone to sniffing attacks. Always use encrypted or secure connections to OUD or to any LDAP Directory.

Deciding a Replication Method to use

Next important thing is to decide what replication method you are going to use. This is mostly site specific and you need to know lot of details before deciding a replication method to use. I am planning to use the following sample architecture for this post. Let’s understand our sample OUD Architecture first.

 

Here are the quick components of the architecture:

• We have one master OUD Server called PROD-01. All the updates to the directory happens here. Most probably, HR System will update the directory. Also, Updates can happen using a custom developed application plug-in for LDAP Directory or using a Identity and Access Management System (IAM) system such as Oracle Identity Manager or Tivoli Identity Manager.
• PROD-02 will be used with PROD-01 for High Availability and Performance in this Production Deployment.
• In Disaster Recovery deployment, we have PROD-03 and PROD-04 servers. These servers need to synchronize the user data from the master server PROD-01.

One way to setup replication is by provisioning users into all the six OUD Directory Servers by an Identity and Access Management (IAM) System (such as Oracle Identity Manager or Tivoli Identity Manager). However this provisioning can be time consuming to complete because it will be treated as updating six different LDAP Directories. So a better way to achieve this is using a Replication Server.

We will continue setting up the Replication Server for this architecture. Lets meet in another post - Until then.

Transitioning to a New World – An Analytical Perspective

Recently, I had the opportunity to speak at the Silicon India Business Intelligence Conference. The topic I chose for the discussion was focused on providing the BI & Analytics perspective for companies transitioning to a new world. You can view my presentation at this link –http://bit.ly/VLDDfF

The gist of my presentation is given below:

1)      First, established the fact that the world indeed is changing by showing some statistics:

• Data Deluge: Amount of digital data created in the world right now stands at 7 Zettabytes per annum (1 Zettabyte = 1 Trillion Terabytes)
• Social Media: Facebook has touched 1 Billion users which makes it the 3^rd largest country in the world
• Cloud: Tremendous amount of cloud infrastructure is being created
• Mobility: There are 4.7 billion mobile subscribers which covers 65% of world population

2)      Enterprises face a very different marketplace due to the profound changes taking place in the way people buy, sell, interact with one another, spend their leisure time etc.

3)      To ensure that BI can help business navigate the new normal, there are 3 key focus areas.

• Remove Bottlenecks – Give business what they want
• Enhance Intelligence
• End to End Visibility by strengthening the fundamentals

For each of the 3 areas mentioned above, I gave some specific examples of the trends in the BI space.

1)      For Removing Bottlenecks, the impact of in-memory and columnar databases were elaborated.

2)      For enhancing intelligence, working with unstructured data and using big data techniques were discussed.

3)      For the 3^rd point, the focus was on strengthening the fundamentals in the BI landscape.

Please do check out my complete presentation at http://bit.ly/VLDDfF and let me know your views.

Thanks for reading.

Collaborative Data Management – Need of the hour!

Well the topic may seem like a pretty old concept, yet a vital one in the age of Big Data, Mobile BI and the Hadoops! As per FIMA 2012 benchmark report Data Quality (DQ) still remains as the topmost priority in data management strategy:

‘What gets measured improves!’ But often Data Quality (DQ) initiative is a reactive strategy as opposed to being a pro-active one; consider the impact bad data could have in a financial reporting scenario – brand tarnish, loss of investor confidence.

But are the business users aware of DQ issue? A research report by ‘The Data Warehousing Institute’, suggested that more that 80% of the business managers surveyed believed that the business data was fine, but just half of their technical counterparts agreed on the same!!! Having recognized this disparity, it would be a good idea to match the dimensions of data and the business problem created due to lack of data quality.

Data Quality Dimensions – IT Perspective

 

• Data Accuracy – the degree to which data reflects the real world
• Data Completeness – inclusion of all relevant attributes of data
• Data Consistency –  uniformity of data  across the enterprise
• Data Timeliness – Is the data up-to-date?
• Data Audit ability – Is the data reliable?

 

Business Problems – Due to Lack of Data Quality

Department/End-Users	Business Challenges	Data Quality Dimension*
Human Resources	The actual employee performance as reviewed by the manager is not in sync with the HR database, Inaccurate employee classification based on government classification groups – minorities, differently abled	Data consistency, accuracy
Marketing	Print and mailing costs associated with sending duplicate copies of promotional messages to the same customer/prospect, or sending it to the wrong address/email	Data timeliness
Customer Service	Extra call support minutes due to incomplete data with regards to customer and poorly-defined metadata for knowledge base	Data completeness
Sales	Lost sales due to lack of proper customer purchase/contact information that paralysis the organization from performing behavioral analytics	Data consistency, timeliness
‘C’ Level	Reports that drive top management decision making are not in sync with the actual operational data, getting a 360o view of the enterprise	Data consistency
Cross Functional	Sales and financial reports are not in sync with each other – typically data silos	Data consistency, audit ability
Procurement	The procurement level of commodities are different from the requirement of production resulting in excess/insufficient inventory	Data consistency, accuracy
Sales Channel	There are different representations of the same product across ecommerce sites, kiosks, stores and the product names/codes in these channels are different from those in the warehouse system. This results in delays/wrong items being shipped to the customer	Data consistency, accuracy

*Just a perspective, there could be other dimensions causing these issues too

As it is evident, data is not just an IT issue but a business issue too and requires a ‘Collaborative Data Management’ approach (including business and IT) towards ensuring quality data. The solution is multifold starting from planning, execution and sustaining a data quality strategy. Aspects such as data profiling, MDM, data governance are vital guards that helps to analyze data, get first-hand information on its quality and to maintain its quality on an on-going basis.

Collaborative Data Management – Approach

Key steps in Collaborative Data Management would be to:

• Define and measure metrics for data with business team
• Assess existing data for the metrics – carry out a profiling exercise with IT team
• Implement data quality measures as a joint team
• Enforce a data quality fire wall (MDM) to ensure correct data enters the information ecosystem as a governance process
• Institute Data Governance and Stewardship programs to make data quality a routine and stable practice at a strategic level

This approach would ensure that the data ecosystem within a company is distilled as it involves business and IT users from each department at all hierarchy.

Thanks for reading, would appreciate your thoughts.

 

Collaborative Data Management – Need of the hour!

Well the topic may seem like a pretty old concept, yet a vital one in the age of Big Data, Mobile BI and the Hadoops! As per FIMA 2012 benchmark report Data Quality (DQ) still remains as the topmost priority in data management strategy:

‘What gets measured improves!’ But often Data Quality (DQ) initiative is a reactive strategy as opposed to being a pro-active one; consider the impact bad data could have in a financial reporting scenario – brand tarnish, loss of investor confidence.

But are the business users aware of DQ issue? A research report by ‘The Data Warehousing Institute’, suggested that more that 80% of the business managers surveyed believed that the business data was fine, but just half of their technical counterparts agreed on the same!!! Having recognized this disparity, it would be a good idea to match the dimensions of data and the business problem created due to lack of data quality.

Data Quality Dimensions – IT Perspective

 

• Data Accuracy – the degree to which data reflects the real world
• Data Completeness – inclusion of all relevant attributes of data
• Data Consistency –  uniformity of data  across the enterprise
• Data Timeliness – Is the data up-to-date?
• Data Audit ability – Is the data reliable?

 

Business Problems – Due to Lack of Data Quality

Department/End-Users	Business Challenges	Data Quality Dimension*
Human Resources	The actual employee performance as reviewed by the manager is not in sync with the HR database, Inaccurate employee classification based on government classification groups – minorities, differently abled	Data consistency, accuracy
Marketing	Print and mailing costs associated with sending duplicate copies of promotional messages to the same customer/prospect, or sending it to the wrong address/email	Data timeliness
Customer Service	Extra call support minutes due to incomplete data with regards to customer and poorly-defined metadata for knowledge base	Data completeness
Sales	Lost sales due to lack of proper customer purchase/contact information that paralysis the organization from performing behavioral analytics	Data consistency, timeliness
‘C’ Level	Reports that drive top management decision making are not in sync with the actual operational data, getting a 360o view of the enterprise	Data consistency
Cross Functional	Sales and financial reports are not in sync with each other – typically data silos	Data consistency, audit ability
Procurement	The procurement level of commodities are different from the requirement of production resulting in excess/insufficient inventory	Data consistency, accuracy
Sales Channel	There are different representations of the same product across ecommerce sites, kiosks, stores and the product names/codes in these channels are different from those in the warehouse system. This results in delays/wrong items being shipped to the customer	Data consistency, accuracy

*Just a perspective, there could be other dimensions causing these issues too

As it is evident, data is not just an IT issue but a business issue too and requires a ‘Collaborative Data Management’ approach (including business and IT) towards ensuring quality data. The solution is multifold starting from planning, execution and sustaining a data quality strategy. Aspects such as data profiling, MDM, data governance are vital guards that helps to analyze data, get first-hand information on its quality and to maintain its quality on an on-going basis.

Collaborative Data Management – Approach

Key steps in Collaborative Data Management would be to:

• Define and measure metrics for data with business team
• Assess existing data for the metrics – carry out a profiling exercise with IT team
• Implement data quality measures as a joint team
• Enforce a data quality fire wall (MDM) to ensure correct data enters the information ecosystem as a governance process
• Institute Data Governance and Stewardship programs to make data quality a routine and stable practice at a strategic level

This approach would ensure that the data ecosystem within a company is distilled as it involves business and IT users from each department at all hierarchy.

Thanks for reading, would appreciate your thoughts.